AIA 2008 ICC Banner
Where We Work
Explore the radical transformation taking place in the workplace, not only from the perspective of place and furniture but also location and proximity to home.
Where We Live
Examine case studies of the work of architects addressing issues related to home and housing.
Our Place in the World
Discover alternate roles for the architect through national and world leaders who know what is expected and what is demanded of those who wish to lead.
How We Come Together
Investigate new forms of communication as we look at how we reinforce and build upon traditional environments.
Our Place on the Land
Explore restorative and regenerative approaches to high performance buildings as one of the opportunities for architects to embrace as a continuing challenge for the profession into the future.
AIA 2008 - CADdetails

AIA 2008 - Dell
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WE12 Do It Yourself Quality Management: An Architect's Workshop to Implementing Quality Management
05/14/2008, 8:00 AM - 12:00 PM


Learning Units: 3.75-Intermediate level

Training Units: 0.9375-Training Area 10 (Document Checking and Coordination)

An enduring and successful practice requires quality service and deliverables. As fee- and project-based professionals, we are dependent on the few process tools we can implement per project and per client to continually improve our instruments of service. A firm's execution of quality-based business process improvements can result in performance investments, including professional liability insurance review. This session will show how to create a quality management program for the small or large firm.

Learning Objectives:
  • Appraise the science of robust quality management and determine how to create and leverage a traditional quality assurance/quality control program into a business process improvement (BPI) program that focuses on all aspects of the organization
  • Determine how to diffuse BPI programs through your firm's value chain, including internal staff, consultants, clients, contractors, and agency reviewers
  • Explain how to leverage the BPI program into quality program certification, including but not limited to Baldrige and ISO9001, and possible professional liability insurance discounts
Speakers: John R. Broomfield; Cliff S. Moser, AIA; and Jack Reigle, AIA

Provider: AIA Practice Management

WE12a Wednesday, 8 a.m.-noon, $125 AIA Member
WE12b Wednesday, 8 a.m.-noon, $175 Nonmember